Women in Banking and Finance Limited (WiBF) recognises the importance of protecting your personal information. We comply with the Privacy Act 1988 (Cth) and are committed to openness and transparency about how personal information is handled.
This policy explains how WiBF collects, manages, uses and discloses personal information, any personal information collected via the WiBF website.
‘Personal information’ is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is:
- True or not
- Recorded in a material form or not
Kinds of Personal Information
Personal information collected may (but does not always) include:
- Name, contact information (e.g. mailing address, phone number and email address) and date of birth
- Employment and academic history and financial information (e.g. bank account or credit card details)
- Images, video and sound recordings
- Opinions of current and potential members, employees, scholarship applicants and winners and participants in WiBF programs, studies, activities, events or functions
- Correspondence and other interactions with WiBF
- The names and email addresses of persons who subscribe to WiBF emails and newsletters
- Usernames and passwords created when registering on the WiBF website
You do not need to disclose your personal information to us; however, you may be unable to avail yourself of the opportunities, studies and activities offered by WiBF if you do not do so.
How Personal Information is collected
Personal information is collected in the following ways:
- Registering for a WiBF membership
- Submitting a query or request via the WiBF website or member dashboard
- Responding to a survey or filling in forms on the WiBF website
- Tracking use of our website
- From public sources
- From third parties who are entitled to disclose that information
- Applying for a WiBF Scholarship & National Industry Awards
- Applying for a job with WiBF
Where personal information is collected from you, WiBF will generally do so directly. However, in some cases personal information may be collected from third parties such as third-party contractors engaged to provide personal information from publicly available sources. We will take reasonable steps to ensure third party contractors comply with the Australian Privacy Principles (the APPs).
We may also collect sensitive information where we have consent to do so (e.g. information about your philosophical beliefs, information required to cater to dietary requirements at functions or to accommodate a reasonable adjustment for members or course participants with disability).
Storage and security of personal information
WiBF may hold your personal information in physical form or in electronic form on computer systems located in Australia or overseas, including with related company and third party technology and storage providers. WiBF will take reasonable steps to ensure that any personal information we collect is stored securely, to protect the information from misuse, interference, loss, unauthorised access, modification or disclosure, and is accurate, up-to-date and complete. For example, WiBF implements measures such as password protected computers, locked physical storage and implementation of internal policies and procedures intended to ensure only personnel who require such information to discharge their functions, will have access.
Use of personal information
Personal information is used to:
- Administer memberships
- Promote and conduct courses, programs, studies, activities, events or functions
- Provide products and services for members and non-members
- Research the needs of members and non-members
- Expand our membership
- Update our contact lists
- Administer awards & scholarships
You may opt out of receiving marketing material at any time. Please contact WiBF (details below) if you no longer wish to receive marketing material.
How personal information is disclosed
We will disclose personal information with your consent, where you would reasonably expect us to disclose the information or if we are authorised to do so by law (e.g. in the event of an emergency). We may publish information about members to other members and non-members via the WiBF website or publications.
We may disclose your personal information to other members, and to third parties that provide us products or services such as sponsors, event managers and facilitators. We may also disclose your personal information to our service providers, such as our educational providers, coaches and hosting vendors. Where we disclose to third parties, we will take reasonable steps to ensure that the third party does not breach the APPs. In addition, personal information about awards & scholarship applicants is transferred and shared with our judges, which is flagged to scholarship applicants during the application process.
Cookies, our website and your privacy
How to access and correct personal information
If you want to access and correct any personal information we hold, please log on to the Member Dashboard and make the necessary changes. Should you have any issues contact WiBF using the details set out below. When requesting access to information, there may be times we are unable to comply with your request, such as where it would interfere with the privacy of others or result in a breach of confidentiality. In these cases, you will be advised the reasons for not fulfilling your request. In certain cases, we may charge you an administration fee for providing you with access to the information you have asked for, but we will inform you of this before proceeding.
How to make a complaint
You may lodge a complaint about how we handle personal information by contacting WiBF using the contact details set out below. We will investigate the complaint and respond to you as soon as practicable. If you are unhappy with the handling of your complaint you are entitled to complain to the Office of the Australian Information Commissioner (OAIC), contact details can be found on the OAIC website: www.oaic.gov.au.
For all requests, enquiries and complaints regarding privacy, please contact WiBF:
Refer: Chief Executive Officer
We will respond to all requests and enquiries within a reasonable timeframe.