Lana North
Founder of The Communication Exchange
Lana North is a change communication specialist and founder of The Communication Exchange. After two decades of leading communication efforts across complex change programs in Australia and Europe, Lana now helps professional leaders to drive sustainable change by mastering their communication and team engagement skills.
In her corporate work, Lana saw the same pattern again and again: leaders looking for more support when they lead through change. Let’s face it: the uncertainty leaders experience themselves can be tough. Then add the expectation of providing direction and answers for teams and stakeholders. It’s pretty easy to feel uncertain about how to truly engage and guide your team through the change when the pressure is very real.
Lana works with those leaders – the ones who care deeply, but feel overwhelmed by the pace, unsure how to say the hard things, and uncertain about how to truly engage their teams when they’re still finding their own footing. Her focus is on making change doable, not daunting – with less jargon, more humanity, and a real plan for making change stick so that the benefits can be realised.
When she’s not helping professional leaders to drive sustainable change, Lana’s juggling life with three kids, a Labrador, and the occasional fence-jumping cow.

Lana North is a change communication specialist and founder of The Communication Exchange. After two decades of leading communication efforts across complex change programs in Australia and Europe, Lana now helps professional leaders to drive sustainable change by mastering their communication and team engagement skills.
In her corporate work, Lana saw the same pattern again and again: leaders looking for more support when they lead through change. Let’s face it: the uncertainty leaders experience themselves can be tough. Then add the expectation of providing direction and answers for teams and stakeholders. It’s pretty easy to feel uncertain about how to truly engage and guide your team through the change when the pressure is very real.
Lana works with those leaders – the ones who care deeply, but feel overwhelmed by the pace, unsure how to say the hard things, and uncertain about how to truly engage their teams when they’re still finding their own footing. Her focus is on making change doable, not daunting – with less jargon, more humanity, and a real plan for making change stick so that the benefits can be realised.
When she’s not helping professional leaders to drive sustainable change, Lana’s juggling life with three kids, a Labrador, and the occasional fence-jumping cow.










